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We currently have the following openings:
Full-Time | Brentwood, TN | On Location
About 5by5:
5by5, a full-service marketing agency in Brentwood, TN, serves change makers, those who work where life change happens. We deliver messages with undeniable clarity, reach, and results to change maker clients in the nonprofit, healthcare and for profit for good spaces. We’re a four time Inc. 5000 fastest-growing business winner, 2022 Inc. Power Partner and a multi-year winner of Nashville’s Best Places to Work.
About the role:
We are seeking a Client Manager who will act as a critical link between our clients and our agency. They will be responsible for the coordination and delivery of services promised by us and paid for by our clients. The Client Manager must understand our client’s needs and objectives and liaise closely with them throughout the delivery of services, often on a daily basis. They will primarily manage work associated with marketing projects with our clients. The role will involve serving multiple accounts and the plethora of details involved with serving client needs. Client Managers report to the Client Director. At the end of each day you’ll go home knowing you were a part of great work for clients who are making the world a better place.
Essential Skills and Duties:
- Effectively and efficiently manage project details related to complex marketing services, including branding, creative marketing and business solutions for our clients
- Ability to work on a variety of projects while managing project details, deadlines, budgets and all communications
- Meet and interact with clients to discuss and identify their project requirements
- Work with agency colleagues to devise plans that meet the client's scope and budget
- Create and manage timelines
- Present alongside agency colleagues
- Work with the leadership team and creative team to assist with the formulation of brand and marketing strategies
- Act as the link between the client and agency by maintaining regular contact with both, ensuring that communication flows effectively
- Present creative work to clients for approval or modification
- Write weekly and monthly client reports
- Monitoring the effectiveness of campaigns and projects when necessary or required
- Manage personal and agency administrative tasks including arranging and attending meetings
Skills and Experience considered a plus:
- Agency experience
- Digital marketing, marketing and brand development experience
